For any technical questions or problems with the system you can contact support, first we have a few questions to direct you to the correct support team. Which country are you based in?
Are you a Home Again Customer?
Australian Customers
AU 1800 196 002 (toll free, available 24/7)
Email: enquiries@shelterbuddy.com
USA Home Again Customers
USA + 1 877 722 7548 (toll free, available 24/7)
USA Contact Details
Mark Townend - CEO
Email: mtownend@shelterbuddy.com
Sheila Collecott - General Manager
Email: scollecott@shelterbuddy.com
Suite 102
6590 South Vine Street
Centennial CO 80121-2762
+ 1 866 539 6589 (ph.)
+ 1 303 253 9085 (fax)
USA Non Home Again Customers
USA + 1 866 539 6589 (toll free, available 24/7)
USA Contact Details
Mark Townend - CEO
Email: mtownend@shelterbuddy.com
Sheila Collecott - General Manager
Email: scollecott@shelterbuddy.com
Suite 102
6590 South Vine Street
Centennial CO 80121-2762
+ 1 866 539 6589 (ph.)
+ 1 303 253 9085 (fax)
Canadian Customers
CA + 1 866 539 6589 (toll free, available 24/7)
United Kingdom Customers
UK 0800 2061050 (toll free, available 24/7)
Ireland Customers
IE 1800 851 092 (toll free, available 24/7)
New Zealand Customers
NZ 0800 743 582 (toll free, available 24/7)